Overclockers.co.uk only posting positive feedback on their site
I like www.overclockers.co.uk. Their prices are better than any Irish site or store I have found. Their delivery is average and their return policy is good.......BUT in the area of customer feedback on their website....they are not winning my vote!
I recently went to the new and improved overclockers site, and clicked through on an ad for Windows Vista. I was suprised to see nothing but "EXCELLENT" feedback, given that the web community in genral tend to bash Microsoft even when they do an excellent job. So I decided to lend my two cents and write a small (and in my opinion) a more fair appraisal of Windows Vista. I spoke of two people I know who had very different experiences with Vista, one good and one bad. I presented the facts and posted up the feedback. As I expected the comments needed to be moderated.....but alas have not appeared!!!!
I contacted www.overclockers.co.uk about this issue and got the following back:
Thank you for your webnote.
We will publish comments as long as they are not slanderous and relevant to the product.
For example: http://www.overclockers.co.uk/showproduct.php?prodid=CB-133-BE&tool=3
Regards,
Thomas Lamb
Thank you for that Thomas....WHERE IS MY COMMENT!!!. No sign of it yet.....must have got "lost in the system". I can only conclude that Over clockers filter their comments and remove negative ones....which is an absolute disgrace. Or I may be wrong...and maybe the comment is going live shortly?
The Plot Thickens!!!!!!
So I mailed www.overclcokers.co.uk again and confronted them about my missing comments...and this is what they said: (Just snippets but direct quotes)
In the second you state on the first line you do not own this product - hence you are in no position to post a review
- also the comments made are largely nothing to do with Vista itself.
Errmmmmmm....sorry. I think we have problem here. You do not need to have bought a product to post feedback (as this screen shot shows). I have not bought an OS in my life, but i've plenty of experience with them having been in IT for years!!! Your own site has a Reviews section for feedback. Nothing about buying the product.
This rant is changing.....im going to have to call it a five star rant.....as I see nothing but 5 stars on the OC site ;)
So the moral of the story is: Don't complain about anything to OC, because they will not listen.
You shouldn't install over the top of a previous install - whether it's 95, 98, me, 2k or XP that is liable to cause problems - Vista is no different.
Nvidia have sucky drivers for Vista, ATI have great drivers - does this make Vista good or bad or is it irrelevant?
-
Thank you for the advice Dave. Why is there an option to over-install if its a bad idea? Should this not be called the Upgrade (bad idea) option. Im just being silly now. I was only giving two different stories of Vista, its your problem if you will not post feedback that is not in line with your 5 star rating!
It appears im not alone......Over Clockers Complaints.
Write a comment
- Required fields are marked with *.
Posts: 1
Reply #1 on : Mon January 21, 2008, 16:09:55